Founded in 2015 in Paris, DialOnce is a SaaS software publisher operating in the field of artificial intelligence for customer relations. DialOnce publishes an omnichannel bot, boosted with generative AI, to welcome, orchestrate and pilot customer contact paths.
Since its creation, DialOnce has gone from strength to strength, relying on solid financial results and renewed customer loyalty to win over the market and position itself as the essential tool for omnichannel contact path orchestration.
"Our mastery of AI and customer relationship topics is a solid differentiator that positions us as a strategic partner for companies looking to give new impetus to their customer relationship management."
Charles Dunston
CEO
Nothing is impossible at DialOnce! We love a challenge and innovation is at the heart of all our projects.
We keep our promises and that's why our customers are loyal. We keep our promises and do our utmost to help our customers achieve their goals.
DialOnce is recognised for its agility and expertise. Our recipe: We love what we do and it shows.
At DialOnce, our mission and vision are embodied by our leaders who continuously transform the way companies interact with their customers through innovative solutions that simplify and enhance both the customer and advisor experience. Cyril Cassaigne, our Head of Customer Success, perfectly exemplifies this determination and passion by participating in the Ultra Trail Mont Blanc. His commitment and perseverance in this extreme endurance event reflect our own pursuit of excellence and innovation.
At DialOnce, our mission and vision are embodied by our leaders, who are constantly transforming the way companies interact with their customers through innovative solutions that simplify and enrich the customer and advisor experience.
Charles Dunston, Chairman of DialOnce, founded the company on the premise ... the hardship of IVR.
A visionary, he has led the company into the field of technological and managerial innovation, making DialOnce a profitable business recommended by its customers.
Adrien Lesage, Sales Director, and Pierre-Eric Marchandet, Technical Director, bring their energy and expertise to bear to ensure that DialOnce remains synonymous with innovation, excellence and fun!
Café-Rencontre every Thursday at 2pm! You're all welcome!
We are constantly on the lookout for new talent. Check the list of available positions on our dedicated page. At DialOnce, we don't just innovate in our industry; we also actively engage in corporate social responsibility initiatives. Explore our actions and commitments on our CSR page.
Join us on Welcome to the Jungle to hear internal testimonials and discover the friendly atmosphere that makes DialOnce a great place to work.
