DialOnce

AI agents and visual IVR : read our case studies

More than 150 customers in all business sectors trust us to address customer needs and automate advisor tasks. We have selected for you the most significant uses in each sector.

Government

Generative AI at the service of RATP users
How does 1001 Vies Habitat use an AI agent to orchestrate its contact journeys and improve service quality?

Social housing

How does 1001 Vies Habitat use an AI agent to orchestrate its contact journeys and improve service quality?
Optimizing customer contact journeys for GMF

Optimizing customer contact journeys for GMF
How does DGFiP improve the experience of users who call them?

Government

How does DGFiP improve the experience of users who call them?
How has Crédit Agricole Nord de France optimized its reachability and boosted sales productivity?

Insurance, banking

How has Crédit Agricole Nord de France optimized its reachability and boosted sales productivity?
Vattenfall reduces customer service operating costs by 35% with DialOnce's visual IVR

Success Story

Vattenfall reduces customer service operating costs by 35% with DialOnce's visual IVR
How does Fnac Darty manage to improve reachability while reducing processing costs?

Retail & e-commerce

How does Fnac Darty manage to improve reachability while reducing processing costs?
How has Orange Business optimized and accelerate its digital transformation?

Services

How has Orange Business optimized and accelerate its digital transformation?