DialOnce

Transform your customer service: try our AI agent today!

Automate your interactions, reduce costs, and boost customer satisfaction!

A customer service representative will get back to you quickly for a 100% personalized demo tailored to your specific needs. Book now!

Are your teams spending too much time on repetitive and unrewarding tasks?

Discover our solution in action and explore its impact on your customer service!

 

With MARC, our AI customer service agent, you can:

 

  • Automate common customer requests to free up your teams and boost their productivity
  • Reduce incoming calls while retaining your customers with fast and personalized responses
  • Enhance customer satisfaction by delivering smooth and efficient interactions while optimizing your management processes
  • Lower your costs through optimized customer journey management

 

Thanks to omnichannel integration, your customers are redirected to the most suitable digital channels (chat, messaging), ensuring a seamless and personalized experience. Try our demo to see how our solution reduces costs and increases customer satisfaction.

Customer satisfaction 90% Satisfied or very satisfied users with the automated journeys
Calls avoided 15% Rate of calls avoided through redirection to a digital journey
Reachability +30 Pts Improvement in the rate of calls handled (via phone or digital) out of the total incoming calls
Increase in productivity +20% Reduced processing times thanks to automation

Over 150 companies trust us!

Banque Populaire optimizes customer relations with DialOnce's omnichannel chatbot
Improving customer service at Chronopost: the impact of DialOnce omnichannel chatbot
RATP revolutionizes urban travel with DialOnce omnichannel chatbot
BNP Paribas enhances customer experience with DialOnce omnichannel chatbot
SNCF optimizes customer service with DialOnce's omnichannel chatbot
Bpce’s digital shift: adoption of DialOnce omnichannel chatbot for better customer service
Crédit Agricole Nord de France uses DialOnce’s omnichannel chatbot
La Poste and innovative parcel tracking with DialOnce omnichannel chatbot
Customer advice at Fnac Darty with DialOnce omnichannel chatbot
Vattenfall innovates in customer service with DialOnce omnichannel chatbot
Boulanger revolutionizes customer service with DialOnce’s omnichannel chatbot
The challenge of innovation at Nickel: integrate the DialOnce omnichannel chatbot
Le Forem enhances reachability with DialOnce's omnichannel chatbot
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Everything you need to know before booking!

1. How long does the demo last?


The demo lasts about 1 hour. It’s concise but detailed enough to showcase all the key features of our solution and allow you to ask questions live.
 

2. Do I need to prepare anything beforehand?


No preparation is required. During the demo, our customer service expert will present a concrete example tailored to your needs and answer your questions. If you have specific cases to address, feel free to mention them in advance for an even more personalized demonstration.

 
3. Is it suitable for my industry?


Yes, our solution is designed to be flexible and adaptable to various industries. Whether you’re in retail, services, or manufacturing, our AI chatbot integrates seamlessly into your processes. Our experts will customize the demo to reflect the needs of your industry.

 
4. How is the demo conducted?


The demo is conducted online via a video conferencing tool. You’ll receive an access link after registering. You’ll be able to interact with our expert, ask questions, and explore the features in real-time.

 
5. Can I invite other members of my team?


Absolutely! The demo can include multiple participants, whether they are decision-makers, technical managers, or operational team members. This allows your team to evaluate the solution and its benefits together